Improving healthcare efficiency with AI-powered automation
by David Cohen, Chief Product and Technology Officer
What if you could cut down on time-consuming administrative tasks and empower your clinical team to focus more on patient care? Thanks to AI-powered automation solutions like Greenway Document Manager and Greenway Clinical Assist, that is now a reality for healthcare practices, allowing for greater efficiency and more focus on patient outcomes.
In this post, we'll explore how innovative solutions like Greenway Document Manager and Greenway Clinical Assist are helping practices optimize workflow efficiency and enhance both operational and clinical performance.
The growing role of AI in healthcare
Industry leaders recognize the transformative power of AI in address ballooning healthcare operations needs and returning provider focus back to patient care. As the demands on healthcare providers continue to grow, many practices are searching for ways to do more with less—simplifying operations, reducing burnout, and maintaining high-quality patient care.
AI and automation are proving to be critical tools in this effort, offering solutions such as automated appointment scheduling, real-time transcription of clinical notes, and streamlined document management workflows. These capabilities help practices reduce manual tasks, improve accuracy in patient records, and ensure providers can dedicate more time to meaningful patient interactions.
For instance, Philips reports that AI-driven automation helps address staffing shortages by tackling routine administrative tasks. This allows providers to shift their focus back to what matters most -- taking care of patients. For healthcare practices facing tight margins and limited resources, these efficiencies translate directly into better patient outcomes and more sustainable operations.
How AI solutions drive efficiency in healthcare practices
Imagine a practice where administrative tasks are handled seamlessly, allowing healthcare providers to focus on delivering exceptional care. Solutions like Greenway Document Manager and Greenway Clinical Assist are designed to do just that.
Greenway Document Manager improves both financial and operational efficiency by streamlining the document management process. From cloud-based scanning to electronic faxing and e-signatures, it helps reduce the manual effort involved in managing patient documents.
The result? A smoother workflow with less time spent on administrative tasks, leading to greater productivity and a significant return on investment.
Greenway Clinical Assist: Enhancing the Patient-Provider Experience
Greenway Clinical Assist is a breakthrough solution that uses ambient AI technology to improve documentation workflows. Working seamlessly with your EHR, it instantly converts spoken language into clinical notes, saving providers up to two hours per day. With this valuable time freed up, providers can engage more meaningfully with patients, ultimately enhancing the overall patient experience and reducing burnout. In fact, 80% of patients felt more connected to their healthcare provider when using ambient clinical documentation.
"Before using this tool, I was juggling documentation, listening, and recalling patient details. Now, I'm more engaged and focused during appointments, as the tool handles documentation seamlessly. It's freed me up to connect more meaningfully with my patients."
– Dr. Michael Kozak, Assistant Chief Medical Officer, HealthLinc
Identifying and Eliminating Repetitive Tasks
One of the greatest advantages of AI automation is its ability to identify and eliminate repetitive tasks that consume valuable time. Process mapping in healthcare, for example, can help practices uncover inefficiencies, bottlenecks, and areas for improvement, ultimately enhancing operational efficiency and patient care.
Greenway Document Manager's powerful inbound rules engine builds on these principles by automating document routing, ensuring files reach the right user or group without unnecessary effort. Its indexing capabilities allow practices to efficiently organize large batches of documents, assigning multiple patients or sections from a single fax batch with ease.
“To categorize and get the records into the chart from outside faxes is super-fast. We can clean up our inbound faxes so quick now, it’s just amazing.”
– Joann Baumert, Business Office Manager, Nebraska Spine and Pain
Greenway Clinical Assist takes this concept even further by streamlining clinical documentation. By capturing verbal interactions and automatically transcribing them into notes, it minimizes disruptions during patient visits and allows providers to spend more time interacting with patients instead of taking notes. This AI-driven approach saves time and helps combat provider burnout by reducing the mental load of documentation
Empowering healthcare providers with AI-powered automation
The integration of AI automation solutions like Greenway Document Manager and Greenway Clinical Assist offer healthcare practices the opportunity to unlock greater efficiency, reduce administrative burdens, and ultimately focus on delivering high-quality patient care. By embracing these technologies, providers can enhance both their operational workflows and the patient experience—creating a more sustainable and patient-centered healthcare environment.
Contact us today to learn more about how these innovative tools can transform your practice.