1. Overview

Greenway Heath is committed to being transparent about how we collect and use your data, which includes how we may track and use certain information based on your interactions with our website(s). Greenway Health’s Cookie Policy (the “Cookie Policy”) provides detailed information about how, when, and why we use cookies and similar technologies. We reserve the right to amend this policy at any time. You should review this policy on a regular basis to stay updated on any changes.

This Cookie Policy should be read together with our Privacy Statement, along with our Privacy Notice For California Residents, our State Privacy Law Notice, and our Terms of Use.

  1. What are cookies? 

Cookies are small files of information that are generated by a web server and sent to a user's device (web browser, phone, etc). Once there, they are stored either for a predetermined amount of time or for the duration of a browsing session. Cookies are often used to track a user’s behavior on a website, analyze his/her activity, to help deliver users with specific content, to ensure security, and many other useful things to keep a website running properly. 

To find more information, please go to www.allaboutcookies.org.

  1. What is our process for collecting information via the use of cookies? 

As you navigate through and interact with our website, we may use automatic data collection technologies (like those set forth below) to collect certain information about your equipment, browsing actions, and patterns. 

Some of the cookies on website are first-party cookies, meaning that we create and place them on your computer or device when you visit our site. Other cookies, known as third-party cookies, are placed on your computer or device when you visit or use our site, but are stored by service providers or third-party domains cookies and used to measure audiences, limit repeat advertisements to use, and customize content or advertising. We restrict the use of third-party cookies to trusted partners. These companies have their own privacy policies and data collection practices. 

There are two types of cookies that we use: session cookies and persistent cookies.

  • Session cookies are temporary and only last for as long as a single session, expiring automatically when you close your browser. 

  • Persistent cookies last longer, helping us to improve your navigation experience on our website(s). A persistent cookie enables us to recognize you as an existing user, so we can make it easier for you to return to our website(s) or interact with our services.

  1. What type of information may we collect about you? 

  • Identifiers, such as your name, address, phone number, and information about your computer and internet connection (including your IP address, operating system, and browser type).

  • Customer records information, such as your name, address, phone number, credit card number, or government issued identification numbers.

  • Internet or other network activity information, such as details about your visits to Greenway’s websites (including traffic data, location data, logs, and other communication data and the resources that you access and use on the website), applications, or advertisements, and which may include your preferences and/or characteristics.

  • Inferences, which may include creating a profile about you, reflecting personal preferences, characteristics, and behavior.

  • Geolocation data, such as your broad location information that is derived from your IP address.

  • Sensitive Information, such as personal identification numbers (driver’s license, passport), account log-in information, financial information combined with any security or access code, religious beliefs, and racial origin.

  1. What types of technologies do we use? 

The technologies we use for automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.

  • Flash Cookies. Certain features of our website may use local stored objects (or Flash Cookies) to collect and store information about your preferences and navigation to, from, and on our website. Flash Cookies are not managed by the same browser settings as are used for browser cookies.

  • Web Beacons. Pages of our the website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Greenway, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

  1. Why do we use cookies?

The information we collect automatically is statistical data and may include personal information. It helps us to improve our website(s) and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.

  • Store information about your preferences, allowing us to customize our website(s) according to your individual interests.

  • Speed up your searches.

  • Recognize you when you return to our website(s).

  • Enable certain functionality on our website(s).

  • To help maintain the safety, security, and integrity of our websites and other technology assets.

  • For testing, research, analysis, and product development, including to develop and improve our websites, products, and services.

  • Market or advertise solutions and services that may be of interest to you. 

  • Produce additional analytics. 

  1. How do we use cookies?

  • Strictly Necessary Cookies: These cookies are essential for the operation of our website(s).  For example, they let us recognize that you have created an account, and have logged into that account to access our website content.  These also include cookies that enable us to remember your previous actions within the same browsing session, and to enhance the security of our website(s). Strictly necessary cookies ensure a consistent user experience and enable you to move around the website(s), as well as easily access its content and various features.

  • Analytical/Performance Cookies. These cookies are used by us and our web analytic service providers, such as Google Analytics and Marketo. They allow us to recognize and count the number of visitors to our website(s), and to see how visitors are moving around our website. These cookies track what pages are most frequently visited, and what locations our visitors come from. If you subscribe to a newsletter or otherwise register with our website(s), these cookies may apply to your usage.

  • Functional Cookies: These cookies enable us to recognize you when you return to our website(s). We use them to remember your choices and preferences, and to customize our content for you.

  • Targeting Cookies: These cookies are used to deliver online and digital advertising and marketing content, such as via email and on third-party sites and platforms that may be more relevant to your interests based on activity from your browsing activities across the internet. They may also be used to limit the number of times visitors see an advertisement and to help measure the effectiveness of advertising campaigns or for audience matching services to reach people (or people with similar characteristics) who have visited our website or are identified in one or more of our databases. We use targeting cookies. Although we do not serve third-party advertisements to you on our website, we do set targeting cookies on our sites to help us promote our solutions and services to you. We also allow certain third parties to place cookies on our website, and information collected via these cookies is used to provide you with information that may be of interest to you based on your activities on our website. 

  1. Third-Party Cookies and Other Tracking Technologies

We utilize third-parties, such as Google Ads or Marketo, to reach people who previously visited our website(s). These third parties may use your online data collected from your visits to our website(s) to target you with more personalized advertising content. Collection of your online data by third parties includes the use of cookies to serve ads based on your past visits to our website. Our third party vendors, including Google and Marketo, show our ads on sites across the Internet.  

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact them directly. 

You can opt out of Google's use of cookies by visiting the Google Marketing Platform opt-out page. 

You can opt-out from Marketo by unsubscribing through the unsubscribe or opt-out link in an email, or by unsubscribing via the Marketo Subscription Center at https://pages2.marketo.com/emailsubscription, or by sending an email to privacyofficer@marketo.com. 

You can also opt out of receiving targeted advertising from many providers, through the Network Advertising Initiative opt-out page.

  1. What are my cookie options?

Users can manage cookies via applicable pop-ups you will encounter on various pages of our website(s). You can also adjust the setting of your Internet browser to reject the setting of all cookies, and to alert you when a cookie is placed on your device. You may also reach out to us based on the contact information options set out below. For more information about how to reject cookies, please refer to your Internet browser 'help'/'tool' or 'edit' section or see www.allaboutcookies.org.

Please be aware that if you elect to block all cookies (including strictly necessary cookies) you may not be able to access all of our website(s) and/or certain functionality.

  1. Can I delete previously stored cookies?

Yes, you can manually delete previously stored cookies at any time. Please note, however, this will not prevent our website(s) (or our web analytic service providers, including Google Analytics and Marketo) from placing further cookies on your device unless, and until, you adjust your Internet browser setting accordingly.

  1. Where can I find more information about cookies?

You may learn more about cookies and how to opt out of them by visiting the following third-party website: www.allaboutcookies.org.

  1. How long do we protect and retain your information? 

We are committed to keeping your information secure, and we take reasonable precautions to protect your information from loss, misuse, or alteration. We maintain your information using reasonable administrative, physical, and technical safeguards. We keep your information as long as we need it to provide our services, comply with legal obligations, or protect ours or others’ interest. We decide how long we keep each category of information on a case-by-case basis, and retention periods are set forth in our internal records retention policy.

  1. Changes to This Cookie Policy

Greenway Health reserves the right to amend this Cookie Policy at our discretion and at any time. Unless otherwise noted, any such changes will be immediately incorporated into this Cookie Policy, and the “Date Last Updated” below will show when the latest changes were made. You should review the page often to ensure you have the most up-to-date information. Your continued use of our website following any changes indicates your consent to the terms and practices described in the most-current version of this Cookie Policy. 

  1. Contact Information

If you have any questions or comments about this Cookie Policy, the ways in which Greenway Health collects and uses your information described in this Cookie Policy or in our Privacy Statement, your choices and rights regarding such use, or wish to exercise your rights under applicable state law, you may contact us at:

Phone: 1-855-343-7202

Website: http://greenwayhealth.com
Web Form link: https://www.greenwayhealth.com/consumer-privacy-request

Postal Address:
Greenway Health
Attn: Privacy Officer
4301 West Boy Scout Blvd, Suite 800
Tampa, Florida 33607

Date Last Updated: January 8, 2025