Updox Secure & SMS Texting
Solution by Updox
HIPAA-Compliant Texting & SMS - Safe and convenient care made possible.
Texting is ideal for communicating with your patients in a safe and efficient way. Conversations take place in a secure, HIPAA-compliant environment and alleviate the back-and-forth of phone calls, allowing your practice to remain connected to patients and exchange information before and after visits.
Works with:
Categories:
- Boost Patient & Staff Satisfaction: Communicate at your convenience, without the back and forth of phone calls.
- Work Efficiently: Use pre-made templates or create your own for common scenarios.
- Document Care: Attach forms, photos, or videos, and easily file conversations to the EHR.
Your staff is spending at least 2 hours on the phone each day calling patients and they aren’t answering, yet 90% of text messages are read within three minutes of receipt. The phone call itself is limited in that there’s no secure way to exchange paperwork, charts, and forms. How can you keep patients engaged and staff productive at a time when people prefer to communicate with their thumbs? Set up a time today to see our Secure Text feature live.
Secure Text by Updox eliminates wasted time calling patients, keeps your patients engaged and your staff productive, lets you easily send and receive patient replies, provides HIPAA-compliant security, and allows you to attach documents, forms, photos and videos to your texts.
Benefits of HIPAA-Compliant Texting & SMS
- Boost Patient & Staff Satisfaction
- Communicate at your convenience, without the back and forth of phone calls.
- Work Efficiently
- Use pre-made templates or create your own for common scenarios.
- Document Care
- Attach forms, photos, or videos, and easily file conversations to the EHR.
